Returns & Refunds

We accept returns only under the following conditions:

• A wrong product was delivered

• The product was damaged in transit

• The product delivered was expired

To initiate a return:

• Contact us within 48 hours of delivery with your order number and photo/video proof.

• The product must be unused, sealed, and in its original packaging.

• Once verified, we will offer a replacement or a full refund, based on availability.

Note:

• Returns are not accepted for reasons such as change of mind, allergic reactions without prior consultation, or personal dislike of scent or texture.

• Shipping fees are non-refundable, except in the case of wrong or damaged deliveries.

For return support, email us at service@bathnjoy.com or reach us at +91-9717071342.

Order Cancellation

• Orders can be cancelled only before they are shipped.

• Once an order has been dispatched, it is no longer eligible for cancellation.

• Orders placed during promotions or sale events may not be eligible for cancellation.

• Refunds, if applicable, will be processed within 5–7 business days after approval.